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Privacy Policy


When you make a purchase through DiamondX, as part of the process of buying and selling, we gather the personal details you provide, which include your name, address, and email address. As you explore DiamondX’s offerings, we gather your computer’s internet protocol (IP) address automatically. This is done to furnish us with insights that aid in understanding your browser and operating system. In case it’s applicable, you might receive email communications from us if you grant permission. These emails could pertain to DiamondX updates, new product information, and store-related matters.


How is your agreement obtained? Upon furnishing us with personal details to finalize a transaction, authenticate your credit card, initiate an order, organize delivery, or process a return, we infer that you approve of our collection and utilization of this information solely for the intended purpose. In cases where we require your personal information for a secondary objective, such as marketing, we will either directly seek your explicit agreement, or present you with a choice to decline.

How can I revoke my agreement?

If you decide to reverse your decision after granting consent, you retain the option to retract your approval for us to get in touch with you, as well as for the ongoing gathering, usage, or revelation of your details. You can exercise this option at any point by getting in touch with us through the following means: Phone: (346) 319-4153 Website: Address: 5085 Westheimer Rd B3630, Houston, TX 77056


In situations where legal obligation dictates or if there is a violation of our Terms of Service, it’s possible that we might divulge your personal information.

Payment Information: If you opt for a direct payment gateway to finalize your purchase, your credit card details are stored by stripe. These details are safeguarded through the Payment Card Industry Data Security Standard (PCI-DSS), ensuring encryption. Your purchase transaction data remains stored only for the duration necessary to fulfill the purchase process. Subsequent to this, your purchase transaction details are erased. All direct payment gateways adhere to the guidelines established by PCI-DSS, as overseen by the PCI Security Standards Council. This collaboration includes major brands like Visa, MasterCard, American Express, and Discover. The requirements of PCI-DSS are designed to guarantee the secure management of credit card information by both our store and the entities providing services to us.


In general, the external service providers we utilize will gather, utilize, and reveal your information only as necessary to enable them to perform the services they offer us. However, specific third-party service providers, such as payment gateways and other processors for payment transactions, uphold their own privacy policies regarding the information we must provide to them for transactions linked to your purchases. For these providers, we advise that you review their privacy policies to comprehensively comprehend how they manage your personal information. Notably, bear in mind that specific providers might be situated in or possess facilities located in different jurisdictions from either yourself or us. Therefore, if you choose to proceed with a transaction involving the services of a third-party provider, your information may be subjected to the regulations of the jurisdiction(s) in which the said provider or its facilities are situated. As an illustration, if you are located in Canada and your transaction is handled by a payment gateway situated in the United States, the personal information used for finalizing that transaction might be exposed under United States legislations, including the Patriot Act. Once you navigate away from our store’s website or get directed to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


In order to safeguard your personal information, we implement sensible measures and adhere to leading industry practices to prevent any inappropriate loss, misuse, access, disclosure, alteration, or destruction. When you furnish us with your credit card details, this information undergoes encryption through secure socket layer technology (SSL) and is stored utilizing AES-256 encryption. Despite the fact that no Internet transmission or electronic storage method is entirely infallible, we comply with all PCI-DSS stipulations and incorporate further industry standards that are generally accepted.


Through the utilization of this website, you affirm that you have reached at least the legal age of adulthood in your state or province of residence. Alternatively, if you are of the legal age of adulthood in your state or province of residence and have granted us permission, you acknowledge the allowance of any minor dependents under your care to utilize this website.


We retain the prerogative to amend this privacy policy at any juncture, thus we encourage you to review it regularly. Modifications and elucidations will become effective immediately after they are posted on the website. Should substantial changes be implemented to this policy, we will inform you of its update here, ensuring you are informed about the information we gather, how it is employed, and the circumstances, if any, under which we employ and/or divulge it. In the event that our store is acquired or amalgamated with another company, your information might be conveyed to the new proprietors in order to continue offering products to you.


If you wish to: access, rectify, modify, or erase any personal information we possess about you, file a grievance, or merely seek further details, please get in touch with our Privacy Compliance Officer through the following avenues:

Email: – Address: 5085 Westheimer Rd B3630, Houston, TX 77056 – Call (346) 319-4153


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